How to Respond to Negative Online Attorney Reviews

From Attorney at Work authored by :

“Take a moment and step back from the situation. Evaluate.

Attacks on our personal and professional abilities can hit close to home and elicit a dramatic, immediate response. It’s in our nature to defend ourselves and our work, even from the tritest comments. You may feel desperate to respond in haste to save face before your attacker and all those observing.

Don’t do it. Or at least don’t do it until you have properly evaluated the entire situation and drafted a well-crafted reply — if needed at all.”

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